Large Furniture Moving Box - 33″ x 24″ x 24″

I ordered a packing box from Packing R Us and was asked to provide a "shipping address" and that i would be notified when the box was shipped. I received no notification, and furthermore on reviewing the order confirmation right down at the bottom there was a note that the provider would "ship" the box not to my address, but to a warehouse on 11th avenue on the far side of the city, ie, the item was not shipped at all from the stock in the warehouse. So I had to go all the way across the city and pick up the large item myself. What a bunch of jokers, and misleading information. Why exactly did you ask for my shipping address when I had to travel for one hour there and back to pick up the item ( and spend money on bus and uber back) You should be ashamed of yourselves. Suggest at the very least you place promoinently in the order form that smaller orders will not be "shipped" at all. Terrible service!